Shipping policy

  Most Sad Goose physical products are made to order and fulfilled by our   print-on-demand production partners.

Processing time

  Orders require production time before shipment.   Production times may vary depending on the product and fulfillment location.

Shipping times

  Estimated delivery times depend on the destination, product type, and   fulfillment provider.

  • United States: approximately 2–5 business days after production
  • International orders: approximately 10–30 business days after production

  Delivery estimates are not guaranteed and may be affected by carrier delays,   customs, holidays, or other circumstances outside our control.

Shipping costs

  Shipping costs are calculated based on the product, destination, and   available shipping method and are shown at checkout.

International shipping

  We ship to selected international destinations where fulfillment is available.   Product availability and delivery options may vary by country.

Customs, duties & taxes

  International orders may be subject to import duties, taxes, or customs fees   imposed by the destination country.   Where applicable, these charges are the responsibility of the customer unless   otherwise stated at checkout.

Incorrect addresses

  Please make sure your shipping information is correct before placing your order.   Additional shipping charges may apply if an order must be resent because of an   incorrect or incomplete address.

Lost or delayed packages

  If your order appears to be lost or significantly delayed, please contact us   with your order number and we’ll help investigate the shipment.

Damaged items

  If your item arrives damaged or defective, please contact us within 30 days   of delivery and include clear photos of the issue.