Terms of service

These Terms of Service govern your use of the Sad Goose website and your purchases from our online store.

By accessing this website or placing an order, you agree to these Terms of Service.

Online store

Sad Goose offers physical print-on-demand products, digital products, and selected personalized digital products.

We reserve the right to update, modify, or discontinue products, prices, descriptions, or services at any time.

Orders

By placing an order, you confirm that the information you provide is accurate and complete.

We reserve the right to refuse or cancel an order where reasonably necessary, including in cases of suspected fraud, pricing errors, product availability issues, or technical errors.

Prices and payment

Product prices are displayed in the currency selected for your market. Applicable shipping charges, taxes, and other fees are shown at checkout where required.

Payment must be successfully completed before an order is processed.

Physical products

Most Sad Goose physical products are made to order and fulfilled by third-party print-on-demand production partners.

Colors, placement, and appearance may vary slightly from product previews due to differences in manufacturing processes and screen displays.

Digital products

Digital products are delivered electronically. No physical item will be shipped.

Digital files are intended for personal use only unless otherwise stated. They may not be resold, redistributed, shared, copied for commercial use, or made available for download by others.

Personalized products

Personalized products are created using information submitted by the customer.

Please check names, messages, spelling, and other personalization details carefully before submitting your order.

We are not responsible for errors contained in information supplied by the customer.

Shipping

Shipping times, costs, international availability, customs information, and related conditions are described in our Shipping Policy.

Returns and cancellations

Returns, refunds, exchanges, and order cancellations are subject to our Returns & Cancellations Policy and any rights you may have under applicable consumer law.

Intellectual property

All Sad Goose artwork, illustrations, characters, graphics, designs, photographs, text, logos, and other original content are owned by or licensed to Sad Goose unless otherwise stated.

You may not reproduce, sell, distribute, modify, or commercially exploit our content without prior written permission.

Third-party services

We may use third-party services for payment processing, fulfillment, shipping, digital delivery, analytics, and other store functions.

Your use of those services may also be subject to their respective terms and privacy policies.

Limitation of liability

To the fullest extent permitted by applicable law, Sad Goose will not be liable for indirect, incidental, special, or consequential losses arising from the use of this website or our products.

Nothing in these Terms limits any rights or remedies that cannot legally be excluded under applicable consumer law.

Changes to these Terms

We may update these Terms from time to time. The version published on this website at the time of your order will apply to that purchase unless applicable law requires otherwise.